Contact Us

1. Customer Support Information

Email: furnhelp@homelign.com
Phone: +1 (401) 733-5052
Address: 708 Barton Creek Dr, Hewitt, TX 76643-3565, US

Business Hours:
Monday to Friday: 09:00–12:30 | 14:00–18:00 (GMT)

2. How We Can Help

We offer support across all stages of your shopping experience, including:

• Pre-purchase guidance: Product details, compatibility, and recommendations

• Order support: Tracking, payment verification, and order updates

• Delivery assistance: Scheduling, shipping inquiries, and addressing delays

• After-sales service: Returns, exchanges, refunds, and warranty questions

• Technical assistance: Website navigation, account issues, and online payment guidance

3. Response Times

• Email enquiries: usually responded to within 24–48 hours during business days

• Phone support: available during business hours listed above

• For urgent issues related to delivery or safety, please call us directly for fastest assistance

4. Contact Guidelines

To help us assist you efficiently, please provide:

• Your order number (if applicable)

• A clear description of your enquiry or issue

• Any supporting photos or documents related to your request

This will allow us to respond accurately and speedily.

5. Privacy and Data Protection

Your personal information provided when contacting us is handled in accordance with our Privacy Policy and the GDPR:

• Data is used only to respond to your enquiry

• We do not share your information with third parties except as required to process your request

• You may request access, correction, or deletion of your personal data at any time

6. Alternative Contact Methods

• For returns or exchange requests, please also refer to our Return Exchange Policy

• For payment or refund enquiries, consult our Payment Terms and Refund Policy